What is your device and what Operating System (OS) are you running on it?

What is your device and what Operating System (OS) are you running on it?

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To use our site most effectively we suggest the following:

1. Start by choosing the task you want to accomplish. 

2. Choose the device and Operating System (OS) you are using.

You need to know this because the process varies on different devices and Operating Systems. We want your experience to be as pleasant as possible. Knowing the device and OS you are using makes the process easier and shorter.

If you are having difficulty with this, please go to our Live Help and a friendly person will walk you through it.

Click on what type of device you are using:

tablet smartphone computer


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