Welcome to BoomerSurf

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BoomerSurf  is posting tips that are important and relevant for the Baby Boomer generation (those born after World War 2….ages 50+).

Have you ever gotten stuck on a task and wish there was someone by your side to help? Welcome to BoomerSurf and thank you for taking time out of your busy life to view this post. We are Baby Boomers helping other Baby Boomers. We are building a community-based website to help you with tasks that give you trouble on your gadgets (computers, smart phones and tablets). We concentrate on your everyday needs including communication tasks like: video calling on Skype, FaceTime, or Google Hangouts, or making a picture file smaller for sending. We also cover tasks like cut and paste and how to search for lost items quickly so you free up more time for other important tasks.

Behind the scenes we are an experienced team of ‘boomers’, along with our younger tech helpers in their 20’s, 30’s and 40’s who are building the website that reflects your active lifestyle. We offer relevant and timely content with tips, step-by-step videos, and live help. Meanwhile, please use the feedback button on the right of all tips and tell us what tasks give you the most trouble….and remember to push Post, Enter or Return!


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Comments (5)

Beau - Israel's PC Doctor (Beau Schutz)

Reply

how true! as an IT / computer support professional, I encounter people with issues very much like that on a daily basis, and often the thing they were unable to find or figure out is, to me, obvious – right there in front of their eyes – but I understand that it is not necessarily obvious to them. So while they have me (either physically onsite or remotely via the net or phone), I can always guide them through such glitches and dilemmas, but of course I will not always be there, and it would be so much more practical for them to have an “always on” guide or support network such as BoomerSurf. It seems like a fantastic idea to me and a very easy and convenient way to resolve all sorts of frustrating little (and perhaps not so little) problems that so many people seem to encounter on a regular basis. It should be a huge success.

March 14, 2013 at 8:17 am

Mitzi Weissman

Reply

It all seems so obvious, once you have someone to “unstuck” you.
Thanks, M.

March 14, 2013 at 12:28 pm

David Rivlin

Reply

It’s not only missing the obvious that is frustrating. If you look at the other help sites either general on youtube or on specific product sites etc you find young geeks who speak too fast in a language that is foreign to many Baby Boomers. We need advice we can follow at our pace.

March 19, 2013 at 11:31 am

Richard Agins

Reply

I became a lawyer later in life, after having been a CPA/CFO, management consultant and business owner. Along the way, I picked up enough tech savvy to survive, but not enough to be dangerous. I still remember when my father got his first digital watch. He would call me twice a year to come over and re-set the time in Spring and Fall. I sometimes feel like that myself, nowadays.

In any case, I can’t imagine practicing law without the Internet.. I wish I knew more of the :”backroom” technical stuff, but now that BoomerSurf’s here, I have no worries – I’ll know just where to turn when I need help resetting my watch!

March 21, 2013 at 12:24 am

Patricia Carmel

Reply

In the early 90s, I found myself on the savvy side of the tech divide. I had begun working as a tech writer for a startup and now I was the one explaining to my husband and less savvy friends how all things techy work. The world of technology developed at such a rate, however, that at times I too found myself overwhelmed at the thought of yet another new gadget to become familiar with. But there are conventions and trends which are replicated throughout device-dom, even though the path to achieving each task might be somewhat different. Navigating around software and solving the glitches that Microsoft throws at us are no longer causes for dismay and frustration but rather just a solution waiting to be found.

So I confess that I have an opposite problem from many people of my generation. I wax enthusiastic about some new software feature or device until I note a certain glassiness in the eye of my interlocutor. I assume that basic computer use is second nature to everyone whatever their age and can barely disguise my disbelief at discovering that some people don’t know what a shortcut is or that they can rename a folder. But I’ve internalized that people travelled other, equally worthy paths than mine and I’m learning to tune in and benefit from their experiences, as indeed I am happy to help them benefit from mine.

May 1, 2013 at 3:39 pm


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